Live Chat Support

Nothing will give your customer's better peace of mind than being able to chat with a live technician at any hour during the day. With our outsourced live chat plans, you can ensure that your customers will have no problem speaking to a live technician any time day or night. Our highly qualified and courteous techicians will address your customer's issues promptly while they are speaking on chat.

Need a customized solution to fit your exact needs? Simply click here to contact our sales department and get a custom quote!

Supported Platforms

We support all major hosting platforms including, but not limited to, cPanel, Plesk, DirectAdmin, Virtuozzo, and OpenVZ. Feel free to contact our sales department with any questions.

Minimal Wait Time

We staff our live support technicians according to the expected work load for that time during the day. Your customers will never need to wait long to speak to a live technician!

Unsurpassed Service

Most of our staff are located within the continental United States. As a result, you and your clients will receive quality support in perfect English. Don't subject your clients to anything less!

Live Chat Support Plan Overview


  • 10 Hours Coverage
  • 40 Chats per Month
  • Unlimited Servers

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  • 12 Hours Coverage
  • 50 Chats per Month
  • Unlimited Servers

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  • 24 Hours Coverage
  • 250 Chats per Month
  • Unlimited Servers

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  • 24x7 Coverage
  • Unlimited Chats
  • Unlimited Servers

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Included Features

  • Full Server Management
  • Basic Security
  • Service Optimizations
  • Pre-Sales Support
  • Communication with Datacenter
  • Proactive Server Monitoring
  • SPAM Reduction
  • Account Migrations
  • 3rd Party Software Support
  • Account Restorations
  • IP Unblocking
  • SMTP Tweaking
  • Password Modifications
  • Fixing Failed Services
  • Database Restorations
  • Log Investigations