Helpdesk Support

We offer a wide variety of outsourced helpdesk support plans designed to serve your needs despite the size of your comapny. Rest assured that your clients will be entitled to top-notch support any time day or night. All of our technicians are proficient in the English language and extremelly knowledgeable in all major hosting platforms.

Need a customized solution to fit your exact needs? Simply click here to contact our sales department and get a custom quote!

Supported Platforms

We support all major hosting platforms including, but not limited to, cPanel, Plesk, DirectAdmin, Virtuozzo, and OpenVZ. Feel free to contact our sales department with any questions.

25-Minute Response Time

All of our outsourced helpdesk support plans receive our 25-minute average response time guarantee. However, you will find that most tickets are responded to in far less time. Let your customers experience true quality!

Unsurpassed Service

Most of our staff are located within the continental United States. As a result, you and your clients will receive quality support in perfect English. Don't subject your clients to anything less!

Helpdesk Support Plan Overview

ResellerPlan

$19.99
  • Unlimited Tickets
  • Unlimited Accounts
  • per 1 Reseller Account

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VPSPlan

$39.99
  • Unlimited Tickets
  • Unlimited Accounts
  • per 1 VPS

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StarterPlan

$149.99
  • Unlimited Tickets
  • Unlimited Accounts
  • per 3 Servers

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EnterprisePlan

$1249.99
  • Unlimited Tickets
  • Unlimited Accounts
  • Unlimited Servers

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Included Features

  • Full Server Management
  • Basic Security
  • Service Optimizations
  • Pre-Sales Support
  • Communication with Datacenter
  • Proactive Server Monitoring
  • SPAM Reduction
  • Account Migrations
  • 3rd Party Software Support
  • Account Restorations
  • IP Unblocking
  • SMTP Tweaking
  • Password Modifications
  • Fixing Failed Services
  • Database Restorations
  • Log Investigations