Combination Plans

Does your company require complete outsupport solutions including helpdesk, phone, and live chat support with word-class technicians and industry-leading response times? Our combination plans offer cost-effective solutions for companies that require unsurpassed support services for their clients.

Need a customized solution to fit your exact needs? Simply click here to contact our sales department and get a custom quote!

Supported Platforms

We support all major hosting platforms including, but not limited to, cPanel, Plesk, DirectAdmin, Virtuozzo, and OpenVZ. Feel free to contact our sales department with any questions.

25-Minute Response Time

All of our outsourced helpdesk support plans receive our 25-minute average response time guarantee. However, you will find that most tickets are responded to in far less time. Let your customers experience true quality!

Unsurpassed Service

Most of our staff are located within the continental United States. As a result, you and your clients will receive quality support in perfect English. Don't subject your clients to anything less!

Combo Support Plans Overview


  • 25 Tickets
  • 15 Live Chats
  • 10 Phone Calls

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  • 50 Tickets
  • 30 Live Chats
  • 20 Phone Calls

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  • Unlimited Tickets
  • 80 Live Chats
  • 60 Phone Calls

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  • Unlimited Tickets
  • Unlimited Live Chats
  • Unlimited Phone Calls

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Included Features

  • Full Server Management
  • Basic Security
  • Service Optimizations
  • Pre-Sales Support
  • Communication with Datacenter
  • Proactive Server Monitoring
  • SPAM Reduction
  • Account Migrations
  • 3rd Party Software Support
  • Account Restorations
  • IP Unblocking
  • SMTP Tweaking
  • Password Modifications
  • Fixing Failed Services
  • Database Restorations
  • Log Investigations